Yacht charter in Nerja · Azimut — 46 Fly (2007)

Skipper excellent maintained a professional control of the vessel all Day, Our trip was 8 Hours approx. The Quality of the Snacks provided for an 8 Hour Period was not what one would expect a full Day trip. Plenty of Dring both Alcholic and Non Alholic available

We all had a great day on the boat!

We had a great trip. It was the best memory of our holiday. Manuel was our skipper, a really nice guy and very skilled, his experience was clear. We had interesting conversations with him about Spain, the boat, the local areas and more. We would definitely do it again if we are back and I’d recommend it to others. There were 6 of us, but the boat is big (loads of space, sunbathing up front in the bow, up on the fly bridge, the swimming platform, as well as having room inside too) and would easily cater for more people (even up to 12). An ideal combination might be two families who know each other and are holidaying together or meeting up here. There are two heads (toilets and showers) on board, and two generous double bedded cabins, as well as convertible sleeping area in the main area. We went for a half day along the coast and anchored for a couple of hours for swimming and food.

Sadly we did not have an overall positive experience, and this is the fault of both Click&Boat and the charter company. I have already sent a contact form of complaint and still heard no response. The issues were as follows: - absolutely Nowhere on the Click&Boat invoice did it say that we would have to pay extra for fuel. Not on the booking page or on the invoice, and we paid nearly £900 for this experience so it wasn’t cheap. - the local charter did not make it clear whatsoever that the fuel would have to be paid to extra - we were delayed in departing by 30mins because the skipper had to top up the fuel, this should have been done the day before and is not acceptable. This would have also been a good opportunity to make clear we would have to pay extra, but it was not. - when we arrived back at the marina, only then we were told to pay €100 extra for the fuel, this ruined what was otherwise a really nice trip (the skipper Manuel was fantastic) - inside the Charter company office, we told them about the issue. They simply said that it’s not their fault that Click&Boat does not advertise the inclusion or exclusion of fuel. They agreed it is bad practice but wouldn’t offer any refund. - I submitted a complaint form to Click&Boat afterwards and still have not heard back. I’m disappointed that this has occurred, and without any further resolution we will not be using Click&Boat again and would urge any future customers to book directly with the Charter companies and AVOID using Click&Boat so that you aren’t surprised with added costs after the trip has finished.

Got there on time to be told the booking was not completed (by alboran charters) however mistakes happen and they were able to get a boat and skipper within 20 mins - nice recovery! Would recommend.